Abstract:

Abstract：Objective To evaluate the prosthodontic treatment quality of departments of stomatology in large general hospitals in Beijing area. Methods During the investigation，a method of Total Quality Management（TQM）was used by experts from Beijing Municipal Center for Quality Control Improvement on Dental Health Care and fixed prosthodontic procedures were divided into several parts in order to establish the standards for basic quality evaluation of them. Based on quantitative data obtained from the investigation of 46 departments of stomatology in large general hospitals，the Center collected and analyzed the problems of the models，and provided suggestions for improvement to each corresponding institute tested. Results The investigation showed that 46 departments of stomatology in large general hospitals tested reached the qualified standard as the above. Conclusion The investigation not only plays a positive role in improvement of Beijing oral health care and quality control，but also provides valuable experience in exploring the management of quality control on dental treatment.

Key words: quality control, prosthodontics, model, evaluation criteria

摘要：

目的 初步了解北京地区大型综合医院口腔科口腔修复专业的技术水平。方法 北京口腔医疗质量控制与改进中心借鉴全面质量管理（TQM）的标准，于2011年9—12月组织相关专家将口腔固定修复工作程序分解，设计出一套可初步评估常规口腔固定修复质量的检验标准，对来自北京地区46家大型综合医院口腔科的相应病历资料及口腔固定修复模型的质量综合考核，进行盲评打分。根据量化数据，对模型出现的问题进行汇总整理分析，并对所有参加评估的单位提出了针对性改进意见。结果 被评估的医疗机构全部达到了检验标准合格以上的要求。结论 此项工作不仅对提高北京市口腔临床医疗质量发挥了积极的作用，而且在探索医疗质量环节管理中积累了宝贵经验。

关键词: 质量控制, 口腔修复, 模型, 评价标准